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Ascension Debuts Subsidiary to Help Other Companies Succeed Through Process Automation

Ascension’s Indianapolis-based shared services subsidiary, the Ministry
Service Center, has launched a new enterprise, Agilify. Agilify will
guide organizations from healthcare and other industries in the area of
intelligent process automation – a field that’s expected to grow to a
$2.4 billion market by 2021.

Intelligent process automation replaces labor-intensive, repetitive
tasks with software automation. Software automation is a suitable
solution for businesses with large process operations that are
reasonably standardized.

“After more than a year of successful market testing and seeing growing
demand, it became increasingly clear that other businesses and
industries would benefit from all that the Ascension Ministry Service
Center has learned about process automation,” said Anthony R. Tersigni,
EdD, FACHE, President and Chief Executive Officer, Ascension. “By
creating Agilify, Ascension is positioned to meet this growing need, and
the financial success of Agilify will support our mission of providing
healthcare to all, especially those who are poor and vulnerable.”

The leaders of Agilify have gained deep expertise in automation by
applying new technologies over the past six years at Ascension, the
nation’s largest nonprofit health system. As a result, Agilify brings
real-world practitioner experience to the market across the full gamut
of business-process, robotic-process and software-process automation
training, consulting and technology selection.

Ascension’s shared services organization, the Ministry Service Center,
began testing and piloting automation soon after its launch. It has
created 10 percent year-over-year cost reduction for more than five
years, with automation playing a key role in that performance.

“As we began to tell our own story of success, other companies across a
mix of industries approached us to find out how we did it. From there,
Agilify began to take shape,” said Lee Coulter, Chief Executive Officer
of Ascension’s shared services subsidiary.

Blue Prism, a world leader in robotic-process automation software, took
notice of Ascension’s automation programs. The software leader
recognized Ascension’s innovative approach and partnered to make Agilify
its first authorized training partner in North America. Blue Prism
recently named Agilify its 2018 Training Partner of the Year.

Agilify has developed a broad range of technology partnerships and
clients and a full line of consulting, implementation and learning
services in addition to its Collaboratory. The Collaboratory provides
technology assessments for this rapidly advancing technology landscape
and has been instrumental in developing Agilify’s long-term strategy.
Agilify recently helped Ascension implement its first machine learning
production system.

“Agilify is aligned with Ascension’s Dual Transformation strategy,
through which we are optimizing and transforming our core healthcare
operations while we also create transformational new models that extend
our reach and provide the engine for growing our ministry and its
impact,” Tersigni said. “Agilify is an example of how we are developing
new revenue sources and best-in-class subsidiaries that serve the needs
of Ascension and other organizations, all to advance our mission of
service.”

Through its Solutions Division, Ascension is on the path to creating $6
billion in value since 2012. This is being accomplished by generating
investment returns, by reducing costs for the services and supplies
provided through Solutions subsidiaries, and by generating revenue
through offering many of those services to other organizations.

“Our team has blazed trails over the past few years, and we’ve led some
of the world’s most reputable organizations through workforce
transformations via automation,” Coulter said. “Now we’ll be doing that
under the banner of Agilify – delivering business agility via faster
deployment and instant scalability and at entry costs that are lower
than traditional information technology solutions.”

Coulter said process automation is providing operational efficiencies,
incremental cost savings and higher levels of workforce productivity for
Ascension. Software bots and other digital technologies deliver better
transactional speed and accuracy, while working around the clock, he
said.

“That leaves more time for employees to do what they do best, which is
communicating, connecting and collaborating,” Coulter said.

To learn more about Agilify, visit www.agilifyautomation.com.

About Agilify

Agilify is North America’s leading intelligent automation practitioner,
providing automation platforms and services that improve business
processes. Having led transformations in finance, human resources and
supply chain, the Agilify team serves global business service
organizations across all industry verticals. Agilify’s digital workforce
solutions include its Automation Academy and Automation Advisory group,
each providing the knowledge to help customers embrace these new
technologies. Agilify is the guide that many of the world’s most
respected companies have selected to lead them through this new era
workforce transformation, one that seeks to fulfill the true potential
of a combined human and digital workforce.

About Ascension

Ascension (www.ascension.org)
is a faith-based healthcare organization dedicated to transformation
through innovation across the continuum of care. As the largest
non-profit health system in the U.S. and the world’s largest Catholic
health system, Ascension is committed to delivering compassionate,
personalized care to all, with special attention to persons living in
poverty and those most vulnerable. In FY2017, Ascension provided more
than $1.8 billion in care of persons living in poverty and other
community benefit programs. Ascension includes approximately 165,000
associates and 34,000 aligned providers. Ascension’s Healthcare Division
operates more than 2,600 sites of care – including 153 hospitals and
more than 50 senior living facilities – in 22 states and the District of
Columbia, while its Solutions Division provides a variety of services
and solutions including physician practice management, venture capital
investing, investment management, biomedical engineering, facilities
management, clinical care management, information services, risk
management, and contracting through Ascension’s own group purchasing
organization.

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