James Avery Artisan Jewelry warns that fake social media ads are
appearing in customer feeds throughout Facebook and Instagram this week.
The ads feature original company imagery in an attempt to lead customers
to fraudulent websites offering coupons and deep discounts on James
“Our authentic James Avery designs can only be purchased at
non-discounted prices at James Avery retail stores, select Dillard’s
locations and online at secure sites JamesAvery.com and Dillards.com,”
said James Avery Chief Operating Officer John McCullough.
It is believed that the fraudulent sites are attempting to obtain
personal and credit card information with no intent to ship any jewelry.
The official James Avery website is secure and the web address is
preceded by “https” in the web browser address bar.
“We appreciate our customers’ patience during this time,” said
McCullough. “We urge anyone concerned about the authenticity of a recent
online purchase to contact Customer Service.”
Suspicious ads or websites claiming to offer discounts or coupons on
James Avery jewelry can be reported to firstname.lastname@example.org.
You can also call Customer Service at (800) 283-1770.
About James Avery Artisan Jewelry®– James Avery is a vertically
integrated, family-owned company located in the heart of the Texas Hill
Country. We offer finely crafted jewelry designs for men and women in
sterling silver, 14K and 18K gold, gemstones and leather wallets –
designed by our own skilled artisans in Kerrville, Texas. We are a
multi-channel retailer with 81 James Avery stores in five states. Our
jewelry is also available in more than 215 Dillard’s stores in Texas and
in 28 additional states; and nationwide through JamesAvery.com. James
Avery crafts jewelry in four Texas workshops— one each in Comfort,
Fredericksburg, Hondo and Kerrville. For more information, visit JamesAvery.com
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