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Nearly 1,000 Local Government and Public Safety Leaders Gather for Innovation-Themed Superion SPARK Customer Summit 2018

Superion, an industry leader in public sector software solutions,
concluded its inaugural Superion SPARK Customer Summit on Friday, June
8, after five days of educational sessions, executive roundtables,
product and services announcements, and networking events. Hosted at
Disney’s Coronado Springs Resort in Orlando, Fla., nearly 1,000
customers representing more than 400 public sector agencies across North
America came together to discuss current and emerging topics in public
administration and public safety and explore cutting-edge technology
solutions.

Superion CEO Simon Angove set the tone in his opening keynote remarks,
“We’re constantly looking for ways to innovate, to challenge the status
quo, and to help our customers do things differently and do things
better. We all know that citizen expectations are often fueled by their
experiences as consumers. They want the same things from their local
governments – information in the palm of their hand, frictionless
interactions, transparency and accountability, and they want all this
with lower taxes. Yet, local government agencies are often struggling to
keep up. They have aging infrastructure and systems and misaligned
talent amidst dwindling revenues and budgets. So the challenge becomes,
how do you deliver much more with much less? This is where we believe
there’s a role for innovative technology to help public agencies do more
with less. So our mission that drives us forward is to deliver the
industry’s broadest, smartest, most unified cloud solution suite
exclusively focusing on public service agencies to help those agencies
transform how they operate, to do more with less, and to power amazing
public experiences.”

With innovation as the focal point for this year’s event, new products
and initiatives took the spotlight during the opening keynote and shaped
the narrative over the course of the five-day event. Angove introduced
Superion Public Administration Cloud, a unified, cloud-based enterprise
suite for finance, HR, asset management, community development,
utilities, and citizen engagement. With all components of a government
ERP solution delivered within a unified platform, Public Administration
Cloud shares common services such as reporting and single sign-on and is
delivered as if through a single, web-enabled “pane of glass.” This
product launch serves as the keystone of Superion’s cloud-first
strategy, and with more than 300 customers already in the cloud, the
company expects to lead the public sector market with several
cloud-based solutions currently in development.

The spirit of innovation carried into the exhibit hall with Superion
Innovation, which showcased prototype solutions from Superion Labs, an
innovation center designed to incubate ideas and rapidly prototype new
technologies. Crowds lined up to see a prototype heads-up display for
patrol cars; strategic forecasting that helps law enforcement
strategically allocate officers among recommended, hour-by-hour patrol
areas through better data analysis; and a voice-enabled utility billing
application that enables residents to check balances, receive text
updates, and pay bills via their smart speaker. The recent launch of
Superion Labs marks the company’s latest inroad into AI and IoT-powered
innovations for the public sector.

Continuing the message of bringing new ideas and new technologies to the
public sector, guest keynote speaker, Jennifer Pahlka, founder of Code
for America and former U.S. Deputy Chief Technology Officer, encouraged
the crowd to create services in an iterative, user-focused, and
data-driven way, and discussed the power of combining tech industry
practices with public sector values. These practices and values unfolded
during 295 educational sessions, 300+ in-person product demos, five
executive roundtables, and two advisory boards. Topping the list of
highest-attended sessions were roadmap and enhancement discussions of
Superion Finance, CAD/GIS mapping, and Records Management.

The next SPARK Superion Customer Summit is scheduled for April 28 – May
2, 2019, at Caesars Palace in Las Vegas, NV.

About Superion

Superion is a leading software and information technology solutions
provider that meets the specialized requirements of city, municipal, and
county governments, as well as public safety and justice agencies and
nonprofit organizations. Drawing upon more than 35 years of experience,
the knowledge and expertise of Superion employees help communities that
rely on our software serve more than 175 million people each day.
Superion is Powering the Public Experience. Learn more at superion.com.

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