Quadient Holds the Top Leadership Position in the 2018 Aspire Leaderboard for Customer Communications Management

Quadient, formerly GMC Software, announced today the 2018 Aspire
Leaderboard for Customer Communications has ranked Quadient as the
top leader in the market for Customer Communications Management (CCM),
Omni-Channel Orchestration and Overall CCM. Aspire Customer
Communications Services independently evaluated 17 vendors’ current
offerings and strategies to create the Aspire Leaderboard with the
purpose of promoting CCM as a distinct segment within the wider Customer
Experience (CX) market.

A Neopost company with more than 350 full-time developers dedicated to
CCM and CX, Quadient is committed to innovation. It is the only company
to bring data quality capabilities and customer communications together
in a comprehensive portfolio with flexible implementation options,
including on-premise, hybrid and cloud solutions for a variety of users
and business requirements. Working with Quadient and utilizing its Quadient
Inspire solution, organizations have the power to leverage and
validate large amounts of customer data to deliver every personalized
communication quickly across the customer journey. The result is the
ability to drive business growth in a market shaped by customer
sophistication, rapidly changing technology and complex regulations.

“Quadient’s extensive customer communications suite and its commitment
to its vision helped secure its strong position in the 2018 Aspire
Leaderboard,” said Kaspar Roos, CEO and founder, Aspire. “We were
particularly impressed with Quadient’s Scaler and Omni-Channel
Coordination solutions, which help its customers overcome business silos
through cloud-enablement and intelligent automation.”

“We are very proud to hold the top ranking in the 2018 Aspire
Leaderboard for Customer Communications Management,” said Tamir Sigal,
CMO, Quadient. “Our goal as a company has always been to bring
innovation and advances to the CCM market that enable our customers to
deliver an unparalleled customer experience. Our ranking in the Aspire
Leaderboard is an acknowledgement and confirmation that Quadient
understands the market needs and translates those needs into products
and services that meet them.”

The 2018 Aspire Leaderboard can be accessed here.
Quadient’s profile page can be accessed here.

Aspire Disclaimer

The Aspire Leaderboard™ is copyrighted by Aspire Customer Communications
Services Ltd. and is based on the findings and opinions of Aspire’s
consultancy organization. Aspire does not endorse any vendor, product or
service included in the Aspire Leaderboard.

About Aspire

Aspire Customer Communications Services is a boutique consulting firm
specializing in the Customer Communications Management (CCM) and Digital
Customer Experience (DCX) industries. Through deep market expertise and
global insights, Aspire works with technology providers, service
providers, enterprises and investors to help them achieve their CCM
goals. Find more information about how Aspire is helping organizations
navigate the complexities of the customer communications world at http://www.aspireccs.com.

About Quadient, formerly GMC Software

Quadient helps companies deliver meaningful interactions with current
and future customers. A Neopost Digital Company, the Quadient portfolio
of technology enables organizations to create better experiences for
their customers through timely, optimized, contextual, highly
individualized, and accurate communications for all channels. Our
solutions bring together and activate the entire organization in the
name of customer experience, through better collaboration and visibility
into the customer journey. Quadient supports thousands of clients and
partners worldwide in the financial services, insurance and service
provider industries in their quest to achieve customer experience
excellence via mobile, digital, social media and print technologies.

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